Factory Live — floor & manager on the phone
Open a ticket from the floor, get notified, close it — Windows stays the master. Built for shift response, not endless email chains.
≤ 60 minTarget first response on open floor tickets during shift coverage
NotifyPush-ready portals so techs and managers see new work
CloseComplete on phone/tablet — history stays on the plant PC
Portals
What each door does. Screenshots will return after plant names are anonymized.
Ticket flow we demo
Allowed on your live plant for demos: open → notify → respond → close.
- Open Floor tech opens a fault / work ticket on the phone (photo + machine).
- Notify Manager / tech side sees the new open item (portal + push where enabled).
- Respond ≤ 60 min Shift target: first action or acknowledge inside the hour.
- Close Complete on Live; history syncs for the Windows plant desk.
Customer plant URL: factorymanagment.lol · Sales brand: getfactorymgmt.com